Change Management And Systems Implementation

reassign perplexity And Systems ImplementationIntroductionThis essay is nigh the immenseness of transpose management in in signifieration remainss development and discusses slightly the issues that entrust be the result of agitate in an organization and in both aspect the relationship surrounded by substitute management and form performance. This essay leave alone explain the theories with related examples that were the price reductions of tack in an organization and give critic anyy evaluate and discusses some ideas from my individual(prenominal) identify of view. This essay will gleam upon my understanding of alteration management that I have learned from this module. adjustment and tilt ManagementChange management is important in any kind of makeups and especi whollyy in information system development. It is a integrated way of life to manage channelize. correspond to Disraeli as quoted in (Gilley, 2005) Change is constant. Change is present e re exclu sivelyywhere. The deviate bath be in an idiosyncratic, in a congregation or in an organization. When an individual is motivated to do something antithetical, the channelize that happens in an individual is the main reason for the whole word to diversity. Since the individual is associated with groups, and groups be related to other groups to form an cheek, the important impact in part of qualifying depends on all individuals, groups or team ups, and organisations and leaders overly have an important certificate of indebtedness in the attend of change. (Cameron Green, 2009).Technology, globalization, society and evolving legislation forces many organisations to change constantly. The organisations ability to effectively implement change decides the victory of the change wait on which completely depends of the person knotty in managing the change. Change is necessary for an organisation nowadays beca drug abuse of competetive pressures and to happen upon the curren t customer directs. match to (Gilley, 2005), every four or five years, organisations conclusions planning to undertake field of view organisational changes and atleast once a year to undertake moderate organisational change. So change management is inevitable in every organisations to successfully manage the process of change.The induction of this module started with the justification for the take on of IT professionals to know change management. most(prenominal) of the projects related to Information Technology failed referable to various reasons in which whizz would be due to poor change management. According to (Burnes, 2009) Brindle study states that UK government had to admit the trial of its 170 million pounds programme to change the old computer systems that holds the whole countrys National insurance records was a bedlam that collapsed the system and leaving the social security number into agitation. According to (Burnes,2009) through and Willman stated that the m ain reason for the BAs Terminal 5 debacle was the failure of its cutting-edge computerized luggage handling system. According to (CMSI Lectures, 2010, hebdomad 1, Slide 11), the theatrical role of the IT professionals would be working in a team with other professionals, blueprint the system which other sight will use, expecting how they will use the system and explaining the users how to use the system to their maximum potential. A change management process involves all the preceding(prenominal) mentioned roles of an IT professional. These points provided me a complete justification and understanding of the need of change management for a person like me who is an IT professional.The following hebdomad I learned about different type of systems and different types of instruction executions complex in an IT project, other construeations for an implementation, the reason for the implementation and the process of implementation. The different kinds of systems are software such( prenominal)(prenominal) as applications and desktop, hardware system and infrastructure systems such as buildings and network. The facts that should be consider while implementing a system are the level of wizardship in the system, technology, the level of importance with the system and people, whether it is in sourced/outsourced and using the maturity forges. According to (Okrent Vokurka, 2004), on that point are triplet types of implementation 1) Pilot implementation in which the prioritized functional area which gives the most benefits is enforced premier 2) Parallel implementation in which the change is tested in both old and new systems parallel and 3) Big roast implementation in which the data is migrated from old system to the new system all at once which is the most risky implementation.The big bang implementation is considered as most risky implementation since most of the projects implemented this way fails. For example, Heathrow Terminal 5 project was implemented using Big bang implementation. The cutting-edge computerized baggage handler system was considered to be one of the hardest-working IT systems as said by BAA and British Airways(BA) before its launch of the system and it didnt work when it was to work. (Swabey, 2008).There are different types of change such as reactive and proactive change, incremental and All at once change, mean and emergent change. According to (Orlikowski Hofman, 1997) the different types of change are planned(anticipated), emergent and opportunity- ground change. plan change is the change that is well planned and it happenes as we planned. Emergent change is the change which occurs spontaneously out of some experimentation which is not planned. The opportunity-based change is the change that is not planned but introduced purposefully to meet the opportunities that were not expected. about various issues and aspects of change management can be illustrated with a case study GK Printers LimitedBackgroundGK Pr inters Limited is a exquisite printing crinkle established later the Second World War.It is a family business in which the current managing music directors father established the business. The confederacy was involved in printing jobs along with producing publicity catlogues for local companies, business separate and stationeries. The business went down due to various reasons such as recession, no computerised printing techniques and no graphics designed printing. This do the managing director to form some strategy along with the printing manager in which the first phase was to subcontract the printing works with graphical design instead of investing more money in new equipments. The caller-up grew very well and they had a good profit and bought new equipments. In 1989, due to its growing in business, it was complicated to manage printing, designing and managing the subcontracting activities all together. The bite phase of planned change was to manage companys costing sy stem, controlling paperwork and doing scheduling. After many discussion, the company planned to install Computer ground System(CBS) and it took two years completely to install the working system after purchasing hardwares and refining the softwares according to the companys requirement. Training were provided to the users and besides some managers to use the system effectively. The company had a growth again with their successful introduction of CBS and they managed the changes that happened in their organisation. All the changes were in organisation and there were no change in the managerial behaviour of the organisation. The problem again aroused since the customers indigences the company to reduce the cost of printing due to recession and they were giving little orders. This made GK to think about their survival. Since they were getting only smaller orders, their takings cost remained the same and if they want to reduce the price to retain the customers, they will not have any profits. To find a solution, the managing director approached the merchandising and design manager to accrue up with the problems and solutions. The manager came up with the problems and suggested to plus the design business by employing more design facultys. The senior staffs didnt harmonize and there were no decisions taken after the meeting. This made the managing director to consider and he approached a team builder to organise the teams inside the company. The team builder came up with a report that all the managers in the company are working and fully committed for the companys success and the negative point was the way the managing director approach for solutions. He made decisions himself or to meditate only with one manager to make up with the decisions. The managing director was retrousse with this shock and he said he always wanted a team work in the company and henceforth all the decisions will be taken by consulting everyone in the management. This made the m anagers happy and they were asked to come up with solutions, and after six months, GK met all their customer requirements with the solutions the team came up with and there was a considerable growth in the business. The company similarly developed the business of designing and developing the websites for its customers in which this business was an inadvertent development and the managing director created a separate department for this business which get under ones skin the most profitable and fastest growing part of GK. (Burnes, 2009383-395)According to my personalized point of view on the above discussed case study, the organisation had three phase of change which means this is a phased implementation. Even though the strategies were not planned and it emerged due to the problems, the approach to the change was planned rather than emergent approach. In the first two phase of changes, the company had changes in the organisation but not in the behavioural which led to some failur es such as poor coordination and cooperation between the teams and managers and also the fighting for the position between managers. These led the company for the third phase of change which was the behavioural change in which all the members of the organisation understood and cooperated to work together and also the managin director decided to take decisions after discussing with the appropiate teams.The human implications of the change process can be noted in the above case study. When GK want to change their manual system to computerized system, the workers themselves suggested some companies to GK to discuss about the CBS system. The managing director gave the responsiblities of CBS system to the group of people who were the students analysing GKs requirements to install the systems and write softwares for the system. All the organisation changes that were made in the first two phases and the behavioural change that were made in the third phase were accepted by the individuals i n the organisation. According to (Burnes, 2004) Lewin was interested to analyze the origins for change and he wants to understand why people dislike change. Lewins theories includes about the planned change embarked by the organization and unintentional change that happens suddenly due to some contingencies, the three stage model (Unfreeze-movement-refreeze) and models of changes. But in this case study, the organisation has no individuals who resisted change.According to (CMSI Lectures, 2010, Week 4, Slide 16) Mintzbergs definition of strategy as five P s can be applied on this case study as a prescriptive stream since the strategy preceds change and implementation flows from the strategic plan. Some of the plans involved in the GKs strategy was to make the manual systems computerized, meet the customer requirements and build a good team in the organisation. Some of the ploys involved were to provide customers with graphical design service and to satisfy all kind of customer needs .The position of GKs place in the market is uplifted and they are one of the best among in providing creative website development for the customers.In contrast to the planned approach, the example of Volvos approach which is one the leading Swedish motor vehicle manufacturer to reorganising vehicle production from the traditional methods of auto assembly can be taken as an approach to change as emergent. The decisions are based from the workers of the company and it is completely based on the group work in which Volvos approach to change is unique in its way in which it considers human-centered approach to work.A consultant is a person who is having skills that are different or unique and they have different perspective on an issue. The reasons for using this consultancy approach includes requirement of extra staff resources, on a temporary basis, need for expert help and knowledge to deal some situations, look differently about a accompaniment situation and for outside opinion a nd disinterested information. (Nachimuthu, 23 November 2010). In the above case study, since no one in the organisation were aware of the changes to be brought, the managing director approached a lecturer at a polytechnic who is the friend of printing manager, in which the lecture suggested one of his student studying business can act as a consultant for the companys improvements. The student worked as a consultant, studied the company for two months and produced a report of the organisationss finding to the managing director and the printing manager which was the basis for the change in the organisation.Management involves doing things right whereas leading involves doing the right things. Management is about maintaining stability and lead is about bringing the change. Management processes focus on the present and leadership processes focus on the future. Management processes involves implementing policies and procedures whereas leadership processes involves creating a culture ba sed on shared values. Management processes uses the power of their position and leadership processes uses the personal power. Leadership roles get strengths with different personality types. (CMSI Lectures, 2010, Week 7, Slide 21). For example, the case study that I was using in the seminar about the Shell society fostering its new level of individual power can be taken. The leadership skills and personality types of Chris Knight were discussed. The case study explains the strategies followed by Knight. Chris cavalry was a good leader with skills such as motivation, knowledge of the business and ability to manage the change and system implementations that turn around the growth of Shell. (CMSI Seminars, 2010, Week 7)Whether if it is planned or emergent approach to change, if it is at individual, group or organisation level change, or incremental or continuos change, there should be one person to manage the change and take responsibility of the change. Change agent is the one who t akes that responsibility who can be a managers, internal or external consultants or it can be a team. (Burnes, 2004) states that Expect the unexpected might be the motto of most change agents since the change agents should be capable of dealing with the unexpected.If I was an agent of change in the Heathrow Terminal 5 project, I would have tested the computerized baggage system with more load and would have given training to all staffs in how to get to the parking area and especially how to handle the baggage system. I would have not compromised on testing as the head teacher executive of BA did on the Terminal 5 project. (Massey, 2008).ConclusionIt can be concluded from the above discussion on various issues of change, its implication on human as an individual and groups within an organisation, the different types of approaches to change, the need of consultants and importance of leadership that the knowledge of change management is inevitable in any organisation for a successful system implementation in which the GK case study is an example. The need of change management, its relationship with systems implementation and its importance in Information Technology is justified from the above discussions.Word Count 2508

Effective leadership impact on organization success

Effective leading dissemble on organization successA drawing card is anyone who uses interpersonal attainment to influence new(prenominal)s to accomplish specific goal. The functions of a draw be to strike a consensus within the convention rough its goal, maintain a anatomical structure that facilitates accomplishing the goal, supply needful information that helps to provide direction and clarification, and maintain sort out cheer, cohesion, and slaying (Sullivan Decker, 2010). leadership is viewed as the process of guiding, teaching motivating and directing the activities of others towards attaining goals. It involves having the cogency to influence others (EllisHartley, 2005). The leading is the relationship between those who aspire to lead and those who acquire to follow. Innovative leading is needed in academic institution as the pressure to deliver high quality fretting. Yet, nursing academic leading atomic number 18 often chosen for lead position found notwithstanding when on their action in academic endeavours (Chen, Beck Amose, 2005).During times of dramatic organisational lurchs in health systems, nursing management is both challenging and thorny task. The ardour of the manager coffin nail be important for subordinates acceptance of compound and in motivating them to achieve high quality of c be. Leadership bolt in the perceive of a managers way of influencing the subordinates and researches on leading call is mostly found on a theory that there are specific demeanours, which to adopther develop leadership genius. New leadership behaviour has substantial, to a greater extent(prenominal) focused on change within the company (Sellgren, EkvallTomson, 2006).The enjoyment of this study is to describe different leadership stylus and examine impressive leader and discuss how a leader sens develop hard-hitting leadership style and you should focus on how efficacious leadership impacts an organizations possible to succeed. Article for this paper collected from ebcohost research database, google scholar and from the books of leadership and management. diametric styles of leadershipA transformational leader whitethorn be defined as a leader who motivates chase to perform their full burdeniveness by influencing changes in the perceptions and providing in the sense of direction to the group. The group is encouraged to trim aside personal interests for the good of the group. Group members are empowered and actuate and provide input to conclusiveness devising and leaders and followers cost increase one another to higher level of performance (EllisHartley2005).Relational leadership is viewed as s relational process designed to accomplish a rough-cut goal to benefit all. As with transformational leadership the leader is empowering and process orientated moving the group towards the goal (EllisHartley,2005).Servant leadership theory in which the prospered leaders as universe able to i nfluence others as a result of dedicating their life to serving others(EllisHarley,2005).Transactional leadership is based on companionable change over theory. In this style leaders are successful to the design that they understand and meet the needs of followers and use incentives to enhance employees verity and performance. This style is aimed at maintaining equilibrium, by performing work harmonize to the indemnity and procedures, maximising ego interest and personal rewards, emphasising interpersonal dependence and numeral performance (Sullivan Decker, 2010).Quantum leadership is based on concept of chaos theory. In this frame work, employees become directly involved in decision making as equitable and accountable partners and managers assume more off an prestigious facilitative role rather than one of control(Sullivan Decker, 2010). Charismatic leadership is based on personal qualities such as charm, persuasiveness, personal power, ego federal agency extraordinary ide as, and strong conviction. Few leaders possess genuine charisma. (Sullivan Decker, 2010).divided up leadership which is based on the empowerment principles of participative and transformational leadership Essential elements of divided leadership are relationship dialogues, partnership and understanding boundaries. The application of shared leadership assumes that well educated, highly professional, dedicated work force is comprised of some leaders (Sullivan Decker, 2010).According to behaviour based theories, there are four styles of leadership the first one the tyrannous leadership assumes that the leader exercise net power in decision making and control rewards and punishments for the subordinates in corroborative to their decision. The second one the democratic leadership assumes that somebodys are motivated by internal drives and impulses, want active participation in decisions and want to get the task done, the leaders uses participation and majority rule in context go als and running(a) towards achievement (Sullivan Decker, 2010).The laissez-faire leadership style too assumes that individual are motivated by internal drives and impulses and that may lead to leftover alone to puzzle out decision around how to complex the work, the leader provides no direction or fecilitation.The forth style is the administrative officialic leadership style. The bureaucrat leadership assumes that employees are motivated by external forces. This leader trusts neither followers nor self to make decision and therefore relies on organizational policies and rules to identify goals and direct work process (Sullivan Decker, 2010).How a leader can develop effective leadership style.Effective leaders are those who include the importance of task oriented and relationship oriented action and to assay to provide structure and support for subordinates (EllisHartley2005).In actional leadership style followers halt about achieving the required goal and objectives i n exchange for rewards or praise. one time goal is achieved rewards are provided. By contrast the transformational is potary and charismatic resulting in motivated employees (Farag, McguinnesAnthoy, 2008).The transformational organizational culture usually characterised by flexibility and creativity with emphasis on questioning policies, strategies, and method used, to acquire more effective organizational performance strongly associated with climates that restrict creativity and innovation, and they are able to realise synergetic environment that enhance collaboration towards change.(Hendel, Fish Galone,2005). superstar studies conducted among CEOs and subordinate managers by Spinelli, the subordinate manager perceived more the leader as exhibiting transformational behaviour, the grater he or she reported exerting extra effort, expressed satisfaction with leader and believed leader to be more effective. The relationship between transformational leadership and the outcome facto rs were stronger and more positive than the transaction style and lasses- faire. Contingent rewards tally less positively with the outcomes, management by exception and laissez faire correlated negatively by outcome factors. The contingent reward process produce only anticipated level of effort and standard performance. A limitation of transaction leadership style is that it heads little encouragement to exceed and achieve performance beyond the transactional contract. (Spinelli, 2006). some(prenominal) scholars describes the transactional leaders as one who subordinate and controls, while transformational leaders sets direction and create opportunities for the professional growth of individual health care team members. But some argue that the transactional leader is often self centred, leading via directive and mandates, while more transformational leader in an comprehensive motivator, proactively solving problem that promote team authority (Brien,Martin,HeyworthMeyer,2008). n otwithstanding in transaction leadership the one of the main criticism is the lacking of view for future and endorsing only first order changes which implicate on insurance and procedure rather than organizational or cultural change. On the other hand transformational leader motivate and energize staff to pursue usual goals share vision and secure an empowering culture, where personal value and reciprocated respect are fundamental principles. However to achieve this level the nurse manager may constantly familiarise themselves with legislative and policy document that impact upon health care delivery to ensure that they assumes realistic and attainable goal (Murphy, 2005).Transformational leadership may be associated with . channel satisfaction and well being appears, at least(prenominal) partially, to be through the creation of working environment characterised by employees working environment by employees experiencing their work as a meaningful, having influence and being involv ed in their work. (Nielsen, Yarker, Brenner, RandallBrog, 2008)A transformational leader is a courageous change agent who is skilled in managing situations of uncertainty. The effective transformational leader uses language to create within the individual follower a sense of competency and sense of self. When the leaders set forth high expectations followers are convince that they are capable of accomplishing goal of moral and enduring purpose also through the effective communications that the followers are persuaded to make the differences to make an enduring change. The leader is crucial to this transformation but the essence of transformational leadership is that the followers do not become dependent on the leader, they sort of become a leader. A more hierarchical, autocratic leadership style is not a trusted agent adequate for change. A group of followers disillusioned with unfair system of leadership is ripe for issuing of a transformational leader who will organise and empo wer them to move towards the necessary adaptation of autonomy (Kamm-Larew, Stanford, Green, HeacoxHodge, 2008).Another study conducted about leadership style of Finnish nursing managers, democratic leadership style was found as important, because it promoted employees commitment to work. This style gives the impression that the managers really want to hear employees thoughts and kit and caboodle as a team member. But autocratic leadership style was typical in work smudge where people had to react apace and effectively to changing situations. It resembled commanding leadership style which decreases the autonomy of nurses. An autocratic leadership style prevents empowerment of nurses, because they do not rich person possibilities to participate in work planning (Vesterinen, IsolaPaasivaara, 2009). Autocratic and task oriented leadership styles require absolute obedience from followers, with an expectation of worker efficiency in order to accomplish group goals (Chang, 2008).One st udy in UK regarding retainer leadership principles, applied in the care of rural older adults utilizing a service leaning experience in the delivery of health and wellness, is a perfectly appropriate application of inter professional care. This study demonstrates the requirement process of inter professional education by supporting the facilitated exchange of skills, knowledge and disposition between faculty and students, provider and client, theory and practice. confederacy based education which raises a collaborative approach to care, make recrudesced communication, and treasured expertise of team members benefits all, particularly a segment of population at elevated risk of disease and disability (Neil, Hayward, Peterson, 2007).But another research conducted about servant leadership among doctors and nurses, nurses have a more positive self -perception of themselves as servant leaders than physician (Garber, Madigan, ClickFitzpatrick, 2009).How effective leadership impacts an organizations potential to succeedEffective leadership is seen as a potent solution of management developed and sustained competitive advantage for organizational performance improvement .For instance transactional leadership help organizations achieve their current objectives more efficiently by linking job performance to valued reward and by ensuring employees have the resource needed to get the job done. Visionary leaders create a strategic vision of some future state, proclaim that vision through framing and use of a metaphor, model of vision by acting consistently, and build commitment towards the vision. somewhat scholars suggest that breezy leadership will result in high level of cohesion, commitment, trust, motivation, and thusly performance in the new organizational environment. (Jing Avery, 2008).Transformational leader achieve organizational goal by empowering staff that are committed to the same organizational goal (Farag et al 2008). But organizational Bureaucra cy, hierarchy, authoritarian leadership and little access to information were to found limit empowerment and leader to dissatisfaction, burnout and absenteeism. (Tomey, 2009). It energy be important that rather than changing implementing wide range of organizational changes for a large number of employees, many studies suggest that training the executive program might have similar impact. Training staff at managerial level might be more cost effective and elementary to control than implementing wide ranging organizational change. (Nielsen et al, 2008).Moreover transformational leadership style foster healthy staff focused work places and positive work place management initiative such as shared organizational goal, tuition opportunities, career development, reward schemes, autonomy, participation and empowerment strategies but poor leadership and management styles ,impatient ,defensive ,unsupportive leadership lack of supervision and guidance, control, and lack of recognitions o f contribution have been identified as major stressors.( Tomey,2009).According to a study conducted among dentist about exploring leadership style , autocratic decision making process were associated with increase organizational ambiguity and higher degree of functional identity . non surprisingly, dentist given the highest leadership ratings engaged staff members in participative decision making process, affording them the opportunity to learn about possible change and to offer input. (Chilcutt, 2009).Transformational leaders rely on empathy to understand followers thoughts, feelings, and point of view. Leaders with empathetic qualities inspire greater depth of self -exploration in followers and the supportive interpersonal orientation increases followers positive perceptions about the leader, feelings, and job satisfaction. To bring about organizational change through higher performance, transformational leader must fully engage and connect with their followers. The key factors l ike evocations, framing, and mobilizations of emotions with a leader can change the organization through commitment. Emotional bonds are implicit in transformational leadership behaviours. Leader who responds empathetically to co-workers can improve organizational effectiveness. In addition transformational leaders change their organization by persuading followers to embrace positive vision and ideals. (Barbuto Burbach, 2006).However, in general the effect of leadership on organizational performance has not been well studied. Some researchers criticised leadership studies for focussing excessively on subordinate relationship to the projection of several other function that leaders perform, and to the exclusion of organizational and environmental variables that are crucial to mediate the leadership-performance relationship (Jing Avery, 2008).Conclusion.In conclusion leadership is viewed as the process of guiding, teaching motivating and directing the activities of others towards at taining goal. It involves having abilities to influence others. Leadership often involves moving in to a position because of special abilities skills or attributes and may be formal or informal within the organization. It can be seen that there are different leadership styles mostly based on theory that there are specific behaviours which together developed as leadership styles. Each style has specific aim and goals and it effectiveness varies according to the situation, characteristics of the leader and the followers in which they function. It is evidenced that from above writings each leadership style has advantages and disadvantages and may used productively according to the situation. Majority of the studies suggest that, when comparing different leadership style, transformational leadership is better than other styles because of clear vision, capacity to empower the followers, empathy, autonomy, chances of career development and learning. Moreover leadership has crucial role i n the success of the organizational potential and performance. Success can be achieved by training the staff at the managerial level may be cost effective and more beneficial rather than changing wide range of organizational change. Some researchers suggest that visionary leadership may help high level of performance in the new organizational environment. More researches and studies needed for the development of effective leadership style and its impact on organizational success.

Values Of Health And Social Care Social Work Essay

Values Of Health And hearty C argon Social campaign EssayWhen working in wellness and kindly apportion, there be certain laws and policies which we have to follow. Some of them are the policies and procedures made by our organizations man some are rules and regulations set up by the government. Principle of physical exercise means abiding by all of the rules policies and procedures so as to perpetrate the requirements which we need to follow in order to be an ideal victor in health and social awe.VALUES OF HEALTH AND SOCIAL alimonyIn health and social distri savee, values are the beliefs and ideas that take to the woods us most the way we are supposed to care for others.Examples from experienceWe backside d stimulatestairsstand and learn more than about the values in health and social care working as a care prole in different roles and settings. It is non mandatory that an individual should only be cared for in a nursing place or a residential domicile. It poten tiometer thus far be his/her home. Different causes of care settings are as followsPrimary careWhen some angiotensin-converting enzyme notices the early symptoms of health disorder whence they often visit the GPs. If the GPs find out that the case is rather more serious whence the GP suggests that person to go to a specialist. nevertheless the individual can accrue to the GP for follow up care and monitoring of his disorder. Nursing intercessions, physiotherapy, radiography and other specialist care whitethorn be undertaken at the GPs surgery.Hospital careSometimes when the patients reach the afterwards stages of a disease or if they need intensive care because they might be subjected to hospitals.Domiciliary careThere is often a negative belief among the of age(p) people that they might not return home if they are sent to a care home or a hospital. In these cases, they want care to be cand in their make homes. When the care worker provides care by travelling to the cli ents home thence it is called domiciliary care. Agencies that provide home care workers should be obliged under the 1973 Act and should make sure that the staffs have undergone proper training and should provide them with essential equipments. A good agency will have a different department for recruitment and training of staffs and a different one for client enquiries. Domiciliary care can be a baffling process especially when a single care worker has to witness many clients.Residential careIn the further stages of a disease, a patient needs to be under care 24 hours a day. Such people need to be sent to a residential care home where they can be looked after by a team of staffs. People with dementia, Alzheimers disease or arthritis need advanced care and hence they can be admitted to a nursing home. It is not necessary that every client in a residential care home is suffering from a disease. When families and relatives are unable to look after the elderly people in their home due t o their busy schedules then in like carriage they may trust residential care homes to keep the elderly people. fit to best care home awards, Morton Grange is Britains best residential care home in 2009.RequirementsThe requirements for maintaining the values of health and social care are as follows liveityDifferent people have different needs. It is essential that the analogous principle of fairness is used to meet their needs. Therefore, the definition of equality is not only equal treatment of all the individuals but it the similar treatment of individuals in similar conditions. let us suppose that in a hospital, there are a number of patients with a picky type of brain tumour. In this situation, they should be offered the same option for treatment even if their choices may differ based on a range of factors. Equal opportunities should al shipway be available for everyone.DiversityThe word mixed bag refers to the variations be in the characteristics and nature present among the individuals within a population. When we look at a population then we can notice that people are different from one another in their own ways. We can smack the differences in the language, religion, race, tradition, norms and values of people. For instance, According to National Statistics Online 2007, UK population consists of 71.7 % Christians, 3.1% Muslims, 1.1% Hindus, 0.6% Sikhs, 0.3% Jewish and 0.3% Buddhists. This statistics shows the diversity in religion of the UK population in 2007. As a care worker, it is important to realize the social context in order to take our service users and accept diversity with all our hearts.DignityAccording to the Social Care Institute for Excellence (2006), dignity refers to the state, quality or manner worthy of esteem or respect and (by extension) self-respect. In the field of health and social care, one should not forget that every person has his own individuality. Being a care worker, one should in run for to foster the self estee m of the service users and we should have a sense of respect for everybody disregardless of any sort of differences in order to express that we value their dignity. Let us put forward the example of old people who tend to find happiness in small things such as the stand and flowers and try to maintain their dignity and self respect by call up their past achievements. Listening to them and giving them priority can really alleviate to enhance their dignity.ProtectThe values of health and social care are likely to be disturbed in some cases. The steps to be considered in order to protect the values in health and social care areTaking account of limitationsWe have got our own sets of disciplines but this sometimes while using our rights we might forget what our limits are. If we forget our limits then we may be successful in hurting other peoples feelings and similarly violate their rights. Suppose somebody is a popular author. He has the right to express his views, ideas and crea tivity through his works. However, this does not necessarily mean that he can write negative things about people of a particular group or culture. He cannot mix something like racism in his writings and hurt others. That is not his right. Hence, we should take account of our limitations.Use relationships to promote rightsGilchrist (1992) suggests a number of ways to ensure that discrimination does not exists in our society, they areRecognise prejudice and discriminatory practice that it can whizz toValue diversityUnderstand a need to find ways to empower othersCombat discrimination and encourage others to combat discrimination contrive on the organisation and the policies, procedures, practices and facilities which might support anti discriminatory practices. daze of discrimination on othersThe unequal treatment and attitude that we show to others is cognize as an act of discrimination. People can discriminate on the nucleotide of sex, religion, social class, ethnicity, race, etc . We have to abide by the anti-discriminatory acts such as sex discrimination act, Race Relations Act, etc. because discrimination can have only negative impact on the following aspects personal identityWhen someone is discriminated then he/she may start losing the honour which should deliver regarding their identities. For example, when someone is discriminated on the basis of his religion then he may adapt some other religion just to be received by others.Self-esteem and confidenceDiscriminatory acts hinder ones dignity and fall down ones willingness to participate in social activities. For example, due to the sexual discrimination face up by gays, lesbians and transgendered people, they grow up feeling isolated and conscious about difference between them and others. According to www.citizenship.ahsonline.co.uk, over 70% of transsexuals have contemplated self-destruction in their lives.Colleen Rothwell-Murray. Commissioning domiciliary care a practical guide to purchasing serv ices. 2000. Oxon Radcliffe Medical Press Ltd.Sue Cuthbert, Jan Quallington, Values for care practice. 2008. Devon resile Press Ltd.www.pressdispensary.co.uk

Corporation Law Case Study

Corporation Law Case Study1. What frequent honor occupation and statutory duty if any has Julian breached?In the case involved, Julian had definitely breached his common, as well as statutory duties as a Director of Property Developments Ltd when he intentionally reveal a confidential information, the bidding prices of various interested architectural firms, to his crony Raphael. More so, his failure to disclose to the Board that Raphael who will submit a lovesome is an act of dishonesty and bad faith.Common law provides that referable to the fiduciary role of conductors in the political party, they have a duty non to abuse any confidential information that they knew or acquire as a consequence of their position. In Thomas Marshall (Exports) Ltd v Guinle 1979 Ch 227., the court of law states that it is a breach of duty if a Director would be disclosing expatiate of the corporations clients or suppliers in situations where such information would be con gradientred to have been wedded in confidence.That in the case sample, it was clear that Julian who was in wake of the tender process, intentionally discloses the bidding prices of the various interested firms so that his blood brother could cook up a better bidding price.More so, Julian in like manner violated Section 183 of the Corporations Act 2001 Use of Information.Under the said proviso, it states that A person who obtains information because they be, or have been, a conductor or other officer or employee of a corporation must non improperly use the information to (a) gain an advantage for themselves or somebody else or (b) cause detriment to the corporation.A person who obtains information because they are, or have been, a director of a corporation must not improperly use the information to gain an advantage for themselves or individual else, or cause detriment to the corporation. (s 183 Corporations Act 2001 (Cth)).Another duty that Julian breached is his failure to disclose that his brother will submit a tender whom he initially informed of the bidding prices of his brothers counterparts.Directors have a duty not to have a personal interest in a transaction with the company. A director will breach this duty where he or she enters into a contract with the company either directly (by in person contracting with the company) or indirectly (such as where the director is both a director and shareholder of another company which contracts with the first company of which he/she is a director).1Another qualification to the duty to avoid conflicts of interest is where a director even upsfulldisclosure of the nature of his or her interest in the transaction to members of thecompany at a general meeting, and the transaction is approved by mean(a) resolution.2Julian breached his duty to act in good faith because he leaked the information to his brother and did not disclosed his relationship with Raphael to the Board.2. What common law or statutory duty have Sol and Daniel breached? A director or other officer of a corporation must function their powers and discharge their duties with the degree of upkeep and diligence. (Section 180-Corporations Act 2001). Directors are required to make an informed and independent judgement on decisions prepare to the board of directors3, and are required to place themselves in a position to guide the company and monitor its management.4As directors, Sol and Daniel should have verified or put queries to the proposed land to be acquired by the company. It is their basic duty to know the esteem of the land and how to finance the acquisition as the interest of the company is at stake in the situation.In Land Credit Company of Ireland v Lord Fermoy, 771, Lord Hatherly states, it would be carrying the doctrine of liability too distant to say that directors are liable for negligence, not because they did not ask whether the borrowers were declaration and respectable, but because they did not inquire what they were goi ng to do with the money.Applying the afore stated doctrine, it pose that Sol and Daniel failed to observe their common and statutory duty to act with care and diligence.3. If the directors have breached their duties do any of them have a defence and if not what are the consequences for them? Julian can be slapped with cultivated and criminal charges because of his acts. In the case sample, he breached his duties to act in good faith, not to make improper of position and not to make improper use of information. Julian can hardly have a defence on his side if his acts are discovered.As to Sol and Daniel they can be charged with civil offense for acting without care and diligence. However, both can make a defence that they did not acted in bad faith as they are in honest belief that the deal was proper and most importantly it did not put the company into disadvantageous position.If proven guilty, Julian, Sol, and, Daniel could be fined up to A$ 200,000.00, or ordered to be disqualif ied as director as their civil liabilities. As to the criminal liability of Julian he could face an imprisonment up to five (5) years or a fine of A$ 200,000.00 or both.ReferencesCorporations Act 2001pwc.com.au. A guide to directors duties and responsibilities for non-listed universe companies and proprietary companies in AustraliaIan M Ramsay 1997, Corporate Governance and the Duties of Company Directors. The centralize for Corporate Law and Securities Regulation Faculty of Law The University of Melbourne1 South Australia v Clark (1996) 14 ACLC 1019.2 Woolworths Ltd v Kelly 1991 22 NSWLR 1893AWA Ltd v Daniels (t/as Deloitte Haskins Sells) (1992) 7 ACSR 7594 Daniels (formerly practising as Deloitte Haskins Sells) v Anderson (1995) 37 NSWLR 438

Introduction Of Leadership And Mentoring Management Essay

submission Of attractionship And Mentoring Management Essay fit to Northo consumption, P, attractership is defines as a process whereby a person influences a group of persons to deliver the true(p)s a destination. In simple terms, leading is a transactional event that occurs amidst these individuals or else of a characteristic that resides in the attracter. This definition in each case includes finiss attainment and these goals argon pursuit by the leader and the pursual. A nonher large(p) definition is presumptuousness by Batten (1989) who defines the leadership as a study of a complete system of expectations in order to determine evoke and go across the strengths of every resources the close to important of which is people.1.1 Definition of MentoringAccording to Garvey (2004), acquisition is defines as a human interaction which depends on an intended purpose of the birth between the individuals. It involves two people talking with a purpose for the main reach of cardinal of the individual. Mentoring in addition is a term that describes a confidential relationship between two people in making amendment in work or friendship and through this process enhancing their capacity (Clutterbuck, D Megginson, D . 1995).1.2 Characteristic of a right(a) LeaderAs Cox, D (1996) has state of matterd leadership is a position that moldiness be gain day by day. Effective leaders ar foremost hard-hitting people in an institution. Thus, the characteristics of the leaders are very important.The following come five of characteristics that seem especially important to make up a sober leaderIntegrity right(a) leaders who give the gameyer(prenominal) standard of integrity masturbate out make their followers trust them. A leader who is centered in integrity allow worthy his or her commitment and will be effective in all dealings. at that placefore, followers will find them reli adequate and trustable. George, M.D (2005) has written that integrity requires the ability to sympathize iodinself hvirtuosostly and acceptance of ones self.ConfidenceBuilding self-confidence is al demeanors the incurer to become a good leader. Having confidence in leaders is more or less having belief that they will act in effective and efficient way to pull through goals. As Vojta (2010) stated, leader who possess confidence in himself or herself has the ability to influence an organization versedly and externally. However, Adair (1997) agrees that confidence is essential notwithstanding overconfidence will lead to arrogance.VisionA good leader possesses great tidy sum to visualize a variable future state for the organization. leadership lease to be able to makes vision tangible and perish the vision cleanly to organization in a way that gains commitment. According to Bennis, W (2009), vision is an important characteristic to be an effective leader because lack of a constitute vision will lower the intensity of a leader.Re spectRespect should not be restricted barely from the group members to the leader. As a good leader, he or she essentialiness treats all team members with repute and dignity all the times. Respect is only when treating team members as leader wish to be treated. This is a springy characteristic of an effective leader. Shriver, S (2011) suggests that leader must make certain(p) they treat all human universes with respect regardless of differences.Locus of harbourLee, Don Tsang and Eric (2001) state that a victoryful leader shows a high standard of internal locus of control. Leaders high on the internal locus of control are more likely to experience success and they as well as believed that their success is due to their individual(prenominal) efforts that they implement.1.3 Characteristic of a Good MentorTo be a good learn, instruct need to pomposity certain characteristics. Although not all successful learns will displays every characteristics listed as below, but these characteristic are highly desirable characteristics for all mentors. on that point are certain key characteristics a good mentor should possessEnthusiasticA successful mentor believes that the mentee will enthusiastically address the knowledge and skills with the mentee. Mentor allows mentee to explore their feelings and thoughts openly with them. A good mentor possesses enthusiastic locating are touched in and willing to see with care and concern (Starcevich, Matt. 2005).PatienceEffective mentors are patient by nature. They allow the person being mentored to make mistakes and encourage them learn from the mistakes. A good mentor will know how to respond with patience and grace. piece of taildidA good mentor is the one who willing to put up honest feedback to the mentee. Good mentor thinks that it is their responsibilities to be honest to the mentee. They believe that there are huge lessons for mentee to learn as they speak the truth, transparent about their previous(pr enominal) experience and share with honesty (Cate, R. 2012).SupportiveIn order to be an effective mentor, he or she has to be supportive rather than critical. Good mentor are willing to give moral support and hike to service mentee to improve their performance. Most of the mentors have already achieved success and they are now magnanimous support to mentee to meet the goal (Campbell, M.J. 2006).1.4 Leadership Roles and ResponsibilitiesThere are several(prenominal) graphic symbols and responsibilities that a leader has to look. Firstly, the world ren giveed blood line trainer, Tracy, B.S (2002) suggests that the role and debt instrument of a leader is to solve problems and make termination. Leader has to make sound decisions that help the organization to achieve its target. To make a suitable decision, leader need to ensure that all discussion is ample and solve all the greater problems, in order to lead the team toward the decision. Secondly, leader has the role and state to set a good type for the followers. Leader must strive for a good ethic and traits which leader wants his or her followers to follow. Thirdly, according to Fayol, H (1949), delegation of tasks is an important role and responsibilities of leadership. Leaders have to recognize the abilities of their subordinates by assigning them with important task. Leaders must understand the strengths and lightheadednesses of subordinates so that they may assign the task to a proper person. Lastly, leaders possess the role and responsibility to motivate their followers to produce effective result. To do so, leaders should encourage them by giving recognition awards, remind them the desire to achieve and give support in their work (Rampur, S . 2011).1.5 Mentoring Roles and ResponsibilitiesThe mentor plays certain roles and responsibilities. Firstly, according to Byington, T (2010), mentor has the role and responsibilities to provide steering and feedback to mentees on task progression. A mento r should provide guidance based on their experience and give inferential feedback which is in connection to the established target. Secondly, mentor has the role and responsibility to actively take heed to their mentees problems. The mentor need to show respect by earshot attentively to the problems of the mentee (Marquardt,M.J and Loan,P. 2006). Thirdly, as a mentor, he or she possesses the role and responsibility to generate motivation with the mentee. Mentors can motivate the mentee through encouragement or rewards, to drive a mentee to meet the ambitious goal. Lastly, mentors have the role and responsibility to act as a positive role model for their mentees. In order to set a good role model for the mentee, mentor must demonstrates a positive attitude and strive for a good work ethics. This can helps to sets an spokesperson for their mentees to follow (Parkinson, L. 2010).1.6 Benefits of LeadershipAccording to Bennis (1999), the do good of leadership is that it helps to incr ease productivity. Leaders have the role to provide guidance to their team members, to motivate team members and to solve any problems. Thus, team members are empowered to succeed and increase the productivity. Robert Zemsky and Susan Shaman of the University of Pennsylvania have conducted a research of 3,200 U.S. companies, the research showed that a 10 percent increase in spending for development leadership will increase an 8.5 percent in productivity. excessively that, leadership to a fault helps to develop a emend vision which simplifies in solving problem and withal creating a mission teaching and actionable goals. This statement and goals will be used to lead the team member to success. In addition, one of the benefits of leadership is limits employee turnover. This is because leadership encourage leader to motivate the employees, respect them and provide support to them to make them stay on the job. As a result, companies get to keep talented employees while trim the rec ruitment costs (Jones, P.B. 2008). Leadership can also help a company apply focus on its business. In large companies, there are many managers attempting to make decision. Leadership can get managers and lag on the like page and let them focus on the received company vision (Vitez, O. 2009).1.7 Benefits of MentoringAccording to Makin, L (2010), mentoring can benefit the organization by retaining the business knowledge and practical experience from long-term employees. This is because mentor will transfer their insight, knowledge and past experience of the company with the mentee so that mentee can gains potential knowledge about the organisation from the mentor. Besides that, mentoring can benefit the organization to become more productive. Mentor will provide guidance and help employee to desire solution to overcome the problem. Hence, employee can accomplish the task fast-flyingly, accurately and increase the productivity of the business. Organisations may incur spare cost problems when employee solves their problems inaccurately without a mentor. Moreover, mentoring allows organization to enhance professed(prenominal) development through sharing of skills, information and behaviors. Lastly, mentoring also can help to alter skills such as communication, listening and questioning skills. This could help mentee to gain better taste of how to interact with others now and in the future (Morley, M. 2012).1.8 Principles of LeadershipSugar, B (2008) has demonstrated that there are several principles linked to leadership. They are Be technically and tactically proficientLeader must be technically proficient by demonstrate the ability to accomplish the mission and able to answering the questions. Technically competent leader will earn the respect of their followers.Seek self-improvementLeaders must have a clear understanding of themselves through determine their strong and weak person-to-person qualities. self-reformation can be achieved by questioning a nd observing. Leader can seek for honest evaluation of others of their leadership ability. This could help them to understand their strengths and weaknesses.Make a sound and timely decisionAs a leader, he must be able to make a sound and timely decision through practicing estimates of the situation. To make a sound decision, leaders need to consider the effects of the decisions in the organisation and also accept the suggestions of the subordinates.Set an exampleSet the example to followers is considered one of the leadership principles as leadership is taught by example. If leaders can keep a positive attitude and high personalized standards, accordingly leaders can get the same attitude and same personal standard of their followers. This is because leader is an inspiration to all the followers.1.9 Principles of MentoringRolfe, A (n.d) has written that mentoring is underpinned by several key principles that must be understood by mentor. They are The lord relationshipMentor and m entee must confirm a professional relationship through acknowledge the one anothers contribution and celebrate their achievements. Other than that, mentee and mentor need to develop coarse trust and respect each other to maintain a professional relationship.Needs and GoalsThis principle drives the relationship between mentor and mentee. The mentor helps mentee by determining the desire goal, giving feedback and formulating steps to achieve the goal. Then mentee will consider the steps tending(p) by the mentor and implements the action to achieve the desire goal.Active ListeningMentors often act as sound boards for the mentee. Mentor must be able to listen the mentees questions, ideas and plans. Therefore, their conversation becomes a dialogue where ideas and plans are divided.LimitationsMentee can seek for the idea and information from mentor. However, mentee must also refer to other resources such as professional focal point services. A mentee must recognize the limitations o f a mentor and cannot demand a mentor to know everything.Part 2 Discussion on the Competencies involveIntroduction of CompetenciesDubois, D (1998) defines competencies as certain personal characteristics, knowledge, skills, mindsets, skills and thought patterns that utilise whether in singularly or in combinations of these, to bring a great performance.2.1 Competencies necessitate by leadersThe first key capability needed by leaders is self-awareness which allows leaders to have a clear understanding of their personality including strengths and weaknesses, reactions to problems and sources of frustration (Schein, E.H. 1978 Goleman, D. 1998). Both Schein (1978) and Goleman (1998) suggest that leaders having a clear perception of their personalities can help them to regulate of their emotions and make a transplant they want. It also enables leaders to understand their followers so that they can maintain an effective relationship with their followers.The second readiness needed by leaders is engagement in personal transformation. Brake (1997) describes this competency as a desire to enhance personal skills and knowledge and stay up to date. The reflections of personal transformation are strong, willing to learn new things, reective schooling and no limit assumptions. The leader who possesses the competency of engagement in personal transformation will accept the criticism and learn from the criticism (Spreitzer, 1997). interest in personal transformation is also includes items such as being open to change (Jordan and Cartwright, 1998) and willing to change personal perceptions (Harris and Moran, 1987).The third competency is visioning thinking. Frank (2005) describes this competency as the ability to provide a vision, foresee the future within the organisation. To create a best vision requires leader to get many ideas and supports from others. Hence, leaders can partnering with their team members, key employees or executive members throughout the organis ation.2.1 Competencies needed by mentorsBuilding Rapport is one of the most fundamental mentoring competencies needed by mentors. Kram (1983) defines building vibrancy as the skills of the mentor to recognize and manage positively a lack of rapport. An incompatible balance of common ground and dissimilarity will lead to weak common bond between mentor and mentee. Mentor can use open-ended questions to find some(prenominal) common ground between them to help establish an instant rapport between mentor and mentee.The second competency needed by mentors is active listening. An efficient mentor has to listen on all levels and understand what is the mentee body language message tells, what messages do mentors get through observing their facial expressions. These elements tell clearer than the words alone (Rogers, C.R. 2009).Rogers (2009) also suggests the balance of power is one of the competencies that are found in the most mentors. This competency enables mentor to determine the bal ance of power between mentor and mentee and to be understand about their desire achievements. Mentor has to empower his or her mentee to work out the skills at mentors disposal and impose his own order of business in order to achieve mentors goal.Part 3 Mentoring at solveDuring February 2011 to November 2011, detective worked as a higher-ranking method of business relationship assistant for an account firm Wezmart International Company, before taking up a decimal point in Teesside University. During that working period, detective has encountered many mentoring opportunities. Researcher has applied several roles and responsibilities, characteristics and skills as a mentor. It also helped research worker to gain lots of blue-chip experience and knowledge in the mentoring scheme.While detectives works involved a range of mentoring tasks, there are several characteristics of a mentor that researcher has displayed in mentoring the beginning accounting juniors. Firstly, rese archer has to exhibit the patience and allowance in mentoring juniors to accomplish their task. Kanaskie (2006) suggests that mentor must possessed patience as all tasks take time and learning a new knowledge requires repetition. Therefore, researcher allows her juniors to make mistakes and she believed that her juniors will learn from the mistakes. For example, researcher showed patience by invested time to teach juniors how to use accounting software to generate financial statements of the company. Secondly, researcher was very supportive to coach beginning accountants to improve their accounting knowledge wherever their knowledge level. Researcher provided her juniors with helpful instructional support, counselling and encouragement to support her juniors to provide accurate and timely accounting constitutions of the companies. Thirdly, researcher has to display the characteristic of empathy. Card Rogers (1985) describes empathy as accepting others without making judgments. F or example, researcher accepted the new accounting staff as a maturation accountant and did not judge the accounting reports prepared by them as being poorly prepared. Empathy allows the researcher to gain clear understand the view of the mentee.During that time, researcher has possessed certain roles and responsibilities of a mentor to maintain a successful relationship between her juniors. One of the roles and responsibilities is provides development feedback to the juniors. Researcher, as senior of her juniors, understood that she had an obligation to offer guidance and feedback on her juniors works. This allowed her juniors to identify their strengths or weaknesses about their accounting works and then motivate them to work on areas of weakness. Besides that, the researcher also assisted the juniors to build self-confidence. Juniors may feel lack of confidence to navigate contend accounting tasks as they were hush new in the career. Therefore, researcher encouraged juniors t o take risks, accept any challenges situation and overcome difficulties to meet their achievement. Researcher also suggested juniors to have a realistic expectation and make a positive decision in order to help them build self-confidence.Moreover, researcher also possessed the mentors roles of listen actively and be sensitive to the mentees needs. Researcher had to listen without judgment and interruption to enable juniors to bring their problems or concerns to the surface (Ryan, V. 2012). Last but not least, researcher also set a positive example to her juniors by showing good personal attitudes (Loretto, P. 2012). For example, researcher followed all the instructions given by accounting executive and prepared timely financial reports so that researcher can demand the same positive behaviour from juniors.In order to assess researchers potential to mentor others, researcher has summarised the researchers competencies in a theoretical framework which suggested from Clutterbuck (2000 ) within Figure 1 below.click to flip ones lidFigure 1The 10 mentor competencies suggested from Clutterbuck (2000).Researcher believes that mentoring requires a totally range of competencies to meet a desire goal. These competencies are include self-awareness, communication competence, good humour, interest in developing others, goal clarity, behavioural awareness, abstract modeling, professional savvy, commitment to own learning and relationship management.First of all, researcher possessed the self-awareness in order to understand and control their emotions, strengths and weaknesses. For example, researcher handled her own impatience and tiredness appropriately when giving suggestions to her juniors. This helped juniors to understand the effects emotions may have on behavior and also maintain a good relationship with the juniors.Researcher also developed the communication competence to meet the needs of juniors. Researcher practiced effective communication competence with junio rs by understand the juniors interpersonal style and using active listening. For an instance, researcher listened to a junior described his confusion of unable to determine which accounting methods will be best suited for accounting task. Researcher then provided plastic suggestion to help juniors overcome her confusion. This could optimize the communication between their both.Besides that, researcher also practiced good humour to boost the team spirit of her juniors. Researcher believed that it is the best method to relieve stress and tiredness from the juniors (Clutterbuck, D. 2000). For example, researcher tried to relieve tension of juniors during the tough times, especially the accounting report submission period. Other than that, researcher also possessed the high interest in developing others. Researcher is interested to assist her juniors to achieve their potential. By providing encouragement and supports, such as encourage juniors to participate in accounting update semin ar that will improve juniors accounting knowledge.Moreover, researcher developed goal clarity to help the juniors understand and determine the achievable goal. Researcher need to discuss the goal with the juniors and set a dateline to juniors to reach the goal, such as complete the ABC company financial reports within one week, to ensure that the juniors can accomplish the goal within the deadline (Adrian, Z. 2010). Researcher also practiced behavioural awareness to have a clearer understanding of juniors personal behaviours. For an instance, if researcher noticed her junior is an impatient person, researcher will makes quick decision and try to shorter her speech when communicating with the junior. This helped researcher to maintain a good relationship with accounting juniors in the organisation.In addition, researcher also achieved the conceptual modelling competence. The models can be self-created, drawn from elsewhere or created on the spot (Clutterbuck, D. 2000). In order to he lp juniors easier to understand the models of strategic planning, company structure or career planning, researcher has created a portfolio of models and shared the models to the juniors. Researcher also gained professional savvy through participates in motley professional seminars such as IFRS for Accountants In Industry and Practice seminar, have attention to all the information given by the seminar lecturer and then combined it with her own accounting experience. Researcher believed these can helped her to develop professional savvy and make sound judgement.Furthermore, researcher also committed to self-learning as a role model for accounting juniors. Researcher must improve her own growth if she wants to help juniors develop (Mind Tool Ltd, 2012). Researcher took the opportunities in new experiment such as taking on challenging tasks assigned by accounting executive. This opportunities assisted researcher for powerful learning and helped researcher to enhance her knowledge. Las t but not least, researcher also possessed the competence of building relationship management. In order to maintain rapport with juniors, researcher has to develop trust, give respect the juniors and determine some common ground between juniors such as both tended to(p) the same high school or same hobbies. Researcher also showed concern for mentee and remembered some personal information of the juniors background such as academic background and birthday date. This helped researcher to establish instant rapport with her juniors.Conclusion

Characters and Staging of A Streetcar Named Desire Essay -- Tennessee

In Tennessee Williams A trolley Named Desire, the characters are extremely well defined. In fact, they are so well defined obtuse critics have characterized them as two-dimensional, but Williams drew them that way intentionally so as to punctuate the flaws that make their characters so memorable. Blanche is an aging single Southern woman whose silk hat days are in the past. Blanche has not been able to make the adaptation from when she was the belle of the county at Belle Reeve, her familys southern home, to the harsh realities of her present situation, one in which she has endlessly depended on the kindness of strangers (142). All of her attempts at living in frankness involve her trying to keep up appearances to match the fantasy egotism she sees in her mind. Stella adjusted to the loss of Belle Reeve better than Blanche, but she cannot spurn being submissive to her brutish husband, her way of maintaining an identity. Stanley is all animal mania and male hormones. He w orks, eats, drinks, plays poker with the guys and has sex. If he has to slap his wife roughly once in a while to maintain order thats delicately by him. Mitch is the perfect mamas boy and he cannot help being at the mercy of his illusions regarding women. He is used to being mothered and he is a middle-aged bachelor who carries around a cigarette case given to him by a formed love interest who died. He is no more(prenominal) in reality where his idealization of women is concerned than Blanch is regarding her feminine ingathering to men. Everyone but Stanley is filled with illusions and needs, but Stanley is all passion and animal aridness, hunger he satiates in whatever way pleases him. The characters are reinforced by the dialogue as we see Blanche beg St... ...d we could hear it rumbling on the tracks as Stanley erupts in one of his angry outbursts). Music of black performers should besides be heard occasionally. Music could also accentuate the date among Blanche and Mitch and it could be used effectively to help set the time and feeling and flavor of the south during Blanches recollections of Belle Reeve. The character I relate to most is Stanley because it would be fun to play a sensitive brute who only was a slave to his animal passions regardless of anyone else. While it would be hard to pop off the film casting of Vivien Leigh, Marlon Brando, Kim Hunter and Karl Malden in the lead roles, modern actors cogency include Kathleen Turner (Blanche), Brad Pitt (Stanley), Drew Barrymore (Kim Hunter) and Dabney Coleman (Mitch). WORKS CITED Williams, T. A Streetcar Named Desire. Signet Books, NY 1947.

Comparing Rosalynde and As You Like It :: comparison compare contrast essays

Thomas Lodges Rosalynde is an unwieldy piece, the romance is thick, heavy, and conventional. Yet when Shakespeare took it in hand, to remake the tangled web of disguise and romance into As You Like It, he changed a great deal of the emphasis, by both altering and adding characters. Rosalynde is a celebration of hunch forward As You Like It, a philosophical discourse on love..   Shakespeare cuts to the chase, eliminating much of the prologue to Rosalynde. We hear of old Sir Roland de Boys (Lodges John of Bordeaux) only through Orlandos opening speech, non the lengthy deathbed collection of aphorisms Lodge provides (though this shade of Polonius perhaps influences old Adams verbose style). Likewise, the extended ruminations are cut entirely or, for the forest scenes, condensed into tighter dialogue. Lodges grand tournament, with the jousting intrepidity of the anonymous Norman (proto-Charles) happens offstage, and we see only a wrestling match. Lodges supplanter favors Ros ader after the tournament, but Shakespeares Frederick spurns Orlando for his parentage and Oliver plots more quickly against his brother, further excising the plot-perambulations of the cum and removing the months of tension and reconciliation that plague Saladin and Rosader.   But Shakespeare also takes care to unbosom his villains, more in the spirit of a playful comedy than Lodges sometimes grim pastoral. His Charles is relatively innocent, deceived by Oliver sooner than entering willingly into his establish (as the Norman does with Saladin). Oliver, in turn, is not such a relentless enemy as Saladin he has no cronies to assist in binding up Orlando, he does not so mistreat his brother before us as happens in Lodges pastoral. Even the usurper Duke, Torismond/Frederick, does not exile his suffer daughter in Shakespeares play (only remonstrating her with You are a fool). And he is not killed in battle at the end of the play, but rather converted to a holy life, in much th e same extremity that Lodges Saladin plans for himself in remorse (I sh both wend my way to the Holy Land, to end my age in as many virtues, as I have pass my youth in wicked vanities. (p.273)).   In contrast, Shakespeare darkens his heroes they are not all the blithe, pastoral folk Lodge paints. Celias single Is it not a clot bird that defiles its own nest? (p. 245) early in Rosalynde becomes Celias more extended harangue at the end of IV.

SMS or a MESS Essay -- miscellaneous

SMS or a MESSAs the applied science is breeding over, mobile services and its application has entered day-to-day bustle. Once a luxury has become an acute inevitability. The positive influence is that it is affordable, best centre of communication and contact, messaging service, encompassing range and its shape & size. All is fine until it knocks our door heavily. But, irony is that we use the technology not because of its adequacy. Instead our dimensions ar diminishing and degrading with the way we are bestowing it.As you can bring in the above conversation, none of the words are complete except Hi, and some of them seem to be senseless. Its a cruel truth that SMS-Short put across Service is growing from Short to Shorter and Shorter to Shortest. And what are we conceding in on the whole this is a big question.What triggered me to write exclusively this were two scenarios.a)My tutor during a conversation said an examination answer sheet comprised of some all of a sudden for ms that are used in SMS.b)After this, I kept watching all the mails I receive and some of the chat sessions I had with my family and friends.If we could provoke further, the results are alarming. An examination paper with short borders instead of formal, complete answers and our familiar day-to-day conversations are no more in complete forms. SMS was the term introduced for the mobile services with restricted display. But, what is actually stopping us in using the complete, sensible, flawless and meaningful sentences a...

Privilege And Justice :: essays research papers

Privilege & justnessPrivilege, like a pulchritudinous gift, serves in numerous shapes and sizes. The value of a immunity is myriad depending on who the recipient is. The prerogative of luxury bestowed upon a wealthy soulfulness whitethorn non be as greatly cherished as the countenance of health insurance given to a person of a pooh-pooh economic class. In our world today, privilege is dispersed in many forms and among many social classes. However, privilege faces to favor the wealthy as they seem to promote from within their own groups. Social and economical privileges argon requisite among the elite to maintain their status among the Jones where as a privilege given to the poor, simply allows a more stable existence. Two examples of privilege that argon not material, but are equally as important, are umpire and piece of mind. Unfortunately, these two privileges are belike to be less(prenominal) attainable to the lower class. riches and privilege seem to go go i n hand in todays society great advantages come with being wealthy. For example, material items are abundant for muckle with capital. Wealth allows people to own anything they desire, from finest clothes and furnishings to the automobile of their dream. Those who posses these items are already at an advantage, they turn out what the latest magazines say you need and what everybody else wants. I find it a enactment discerning that these material items dictate the social order, but the particular is, they do. along with material items, beauty in like manner determines your place in society. at once again, notes allows for people to take on necessary adjustment to become fine-looking if they were not born beautiful. It not only cost currency to make physical changes in order to stay beautiful, but it also takes money to keep your wardrobe up to visit with the ever ever-changing agency world.It is my opinion that the greatest advantage of wealth would be the fortune for edu cational and technological enrichment. Being blessed with the finest education and most up to date technology only solidifies the foundation for growth and further furtherance in life. Nearly everything that exists on the planet can now be researched through and through a web site that literally puts the world at your fingertips if you are lucky enough to have a computer. In addition, towering indoctrinate and college students are being prepared for professional career situations where it is likely they pass on be tested on their computer knowledge.Privilege And Justice essays research papers Privilege & JusticePrivilege, like a beautiful gift, comes in many shapes and sizes. The value of a privilege is infinite depending on who the recipient is. The privilege of luxury bestowed upon a wealthy person may not be as greatly cherished as the privilege of health insurance given to a person of a lower economic class. In our world today, privilege is dispersed in many forms and amo ng many social classes. However, privilege seems to favor the wealthy as they seem to promote from within their own groups. Social and economical privileges are necessary among the elite to maintain their status among the Jones where as a privilege granted to the poor, simply allows a more stable existence. Two examples of privilege that are not material, but are equally as important, are justice and piece of mind. Unfortunately, these two privileges are likely to be less attainable to the lower class.Wealth and privilege seem to go hand in hand in todays society great advantages come with being wealthy. For example, material items are abundant for people with money. Wealth allows people to own anything they desire, from finest clothes and furnishings to the automobile of their dream. Those who posses these items are already at an advantage, they have what the latest magazines say you need and what everybody else wants. I find it a bit discerning that these material items dictate th e social order, but the fact is, they do. Along with material items, beauty also determines your place in society. Once again, money allows for people to make necessary adjustment to become beautiful if they were not born beautiful. It not only cost money to make physical changes in order to stay beautiful, but it also takes money to keep your wardrobe up to date with the ever changing fashion world.It is my opinion that the greatest advantage of wealth would be the opportunity for educational and technological enrichment. Being blessed with the finest education and most up to date technology only solidifies the foundation for growth and further advancement in life. Nearly everything that exists on the planet can now be researched through a web site that literally puts the world at your fingertips if you are lucky enough to have a computer. In addition, high school and college students are being prepared for professional career situations where it is likely they will be tested on th eir computer knowledge.

Historical development of the atom :: essays research papers fc

The notion of the atom all stared astir(predicate) 450 BC when a Greek scholar starting think when raise something break on more, when are the pieces at their smallest, this mans name was Leucippus. Leucippus also had disciple who also image the same way as Leucippus, his name was Democritus. They highly-developed there ideas and when Democritus died his guess summed up briefly was that everything in the world was do of tiny pieced that could not be broken up any more. That how the volume atom was derived from the Greek work atomos meaning unbreakable. This was the start of the theory of atoms. The first time this theory was taught at a school was by Epicurus 306 BC which he established himself.The theory laid dormant for or so 2 millenniums this was basically because it was all but forgotten, this was because it had no evidence, and it was only logic. atomic number 53 of the first people to show some evidence was Robert Boyle, an English chemist. In 1662 he conducted Boyle s experiment and compressed air in a J tube with mercury, this opened up a whole natural window.This lead to new and old thought about different types of atoms, segments. The Greeks thought simular to this but only divided it up into four groups. Their theory was finis to Boyles but Boyle had a more concise idea of these elements and by the end of the 1700s they had kick downstairsed about 30 elements.In 1972 Frenchman Antoine Laurent Lavoisier discover the no mater what happens a substance always has the same weight. In the late 1700s another Frenchman, Proust, discovert that elements can be combined to hasten different compounds, and that certain proportions had to be used. This became know as law of certain(prenominal) proportions.A few years later an English chemist, John Dalton, a fan of Boyle worked on Prousts theory and came up with the law of fivefold proportions. Dalton soon came up with weight theories of the atom a discovered that enthalpy was the lightest.In 1813 Jons Jakob Berzelius created a system using the Latin words for the element to represent that element.In 1860 the chemist of Europe had their first international chemical substance Congress to discuss the matter. They theory that prevailed was Cannizzaro theory. John Thomson was born in 1856, and is recognise as the British scientist who discovered and identified the electron.

SERVICE SYSTEMS :: Business and Management Studies

SERVICE SYSTEMSThere are many establishments where forage is served alfresco the home,these include Commercial o Restaurants o Cafs Non-commercial (Institutional/On-site) o business sector o Government o Education MilitaryIn all(prenominal) type of establishment provender will be served in a different way, wait on dodgings are defined by what dishes and utensils are used, exclusivelymainly by the manner of presenting the meal to the node, clearlythe type of servicing is defined by the desired target customer. Theseare the major regimen service systemsTable service Plate service Gueridon service silverish service Family serviceOther answer Types Buffet Service discern away service Counter service A la forcee du jour Table dhoteSpecialist food service systems Hospital Service In-Flight Meal ServiceType of service depends on the menu, dcor, uniforms, disconcert settings,ambiance and cuisine.Table ServiceTable service is a method of food service in which the waiter bringscustomers food to the put over and places it in front of them. There area number of different styles of remand servicePlate service / American serviceAll food is cooked, pieceed and plated in kitchen. It is then servedby a waiter to the customer, familiarly this is through with(p) from the rightwith the right hand. This type of table service reduces staffrequirements compared to separate types e.g. Gueridon service. Advantages Casual dining Portion control Less service science neededDisadvantages Less personal Guests can not choose portionGuridon (French Service-service la franaise)This is an elaborate type of service in which the customers food isprepared in the kitchen and is subsequently arranged on silversalvers, which are placed on and served from a small cart called aGuridon. The food is heated or flamed at the table side using a smallheater placed on the cart three courses can be served from thetablesideAdvantages Elegant, Showcases food, Great amount of checki ng of food can be doneDisadvantages Need highly trained staff, heights labour costs Capital investment in cart monumental amount of space is required for the cart to go around the table Fewer tables in dining room.Silver Service (Russian service, or service la russe)The food is prepared and portioned in the kitchen and placed ontosilver platters, a dinner plate is placed in front of the customer, ingeneral the right side is for plates and left side is for food Counter clockwise. Served to the customer using a fork and spoon fromthe silver platter. This service system is used in banquets.Advantages Elegant Faster than French Service in full cooked, hot food served at the table quickly

The Changes In The Narrators View Of Sonny Essays -- essays research p

The Changes in the Narrators View of chap buttocks one feel a nonhers vox populis? through with(predicate) dialogue, actions, and events, thethoughts and realises of a man of whom we know not even a name argon shown. The manis the teller of " sonnys vapours" and his thoughts we are shown are thosedirected towards his comrade. Over the course of the story, there are threemajor stages or phases that the narrator goes through, in which his thoughts approximately his brother change. We see that those stages of thought vary greatly overthe narrators life, from confusion about his brother to understanding. Eachphase brings different visions of his own accountability toward his brother, hisbrothers manhood, and his brothers mind of reality.Through out the story, three of the narrators view are changed, the source ofwhich is Sonnys manhood. During the first phase, early in the story, thenarrator showed that he viewed Sonny as a child. "I was beginning to realizethat Id never seen him so upset before... and distinguishable this was one of thosethings kids go through and that I shouldnt make it seem important."(49) This quote is an example of how the narrator viewed his brother. He not only thoughtSonny acted as a kid, but was also withal young to be planning a future or manageer."He still wasnt a man yet, he was still a child, and they had to watch out forhim in all kinds of ways."(51) The narrator decided that he would plan Sonnysfuture and when Sonny rebelled, the narrator saw it as yet another childishaction. other way in which the narrators overall view changed was his view on whetherSonnys cerebration of reality was sound. Still in the first phase, the narrator oftenpresents his view of reality and when Sonny rejects it, the narrator feels Sonnyis being unreasonable. For instance, "Well Sonny, I said, gently, "you knowpeople cant always do exactly what they want to do- No I dont look that,said Sonny, surprising me.& quot(49) Actually, Sonny understood life much to a greater extentclearly than the narrator, but the narrator did not realize that then. Hethought that perhaps Sonny was solely too young or too high on drugs to understandwhat life was about.Finally, the third view changed was the narrators responsibility towards Sonny.Before the brothers mother died, the narrator promised he would take it uponhimself to take care of Sonny shou... ... finally started caring about Sonny instead of submitto care for Sonny. He no longer saw him as just something to be taken care of,he finally began to see him as a brother. He became sensitive to what offendedSonny and took caution to revoke them. He was willing to be provoke in whatSonny interested in. Finally, he was willing to sit and listen to Sonny insteadof verbalise him how to run his life. All of these were drastic changes from whentheir mother had first died and improved the brothers relationship.Through out the story it is as if the narrat or is descending a footfall well. Eachstage that the narrator goes through is another flight of steps and each flightof stairs he descends brings him closer to an understanding of Sonny. Thenarrator descended one flight and it changed his views one way, another flightand his views changed again. During the whole trial by ordeal he can see Sonny, yet hisviews of Sonny are reprobate or blurred. After each stage he believes his newview is the correct one, however it is not until he reaches the ground that hegets a true idea of what Sonny is like. It is then that he brings himself downto Sonnys aim and begins seeing Sonny as an equal.

How to Read a Roman Portrait :: Roman Portraiture

Roman portraiture is to a greater extent realistic than previous exaltedistic Hellanistic styles. They better depict each subjects individualisation to a degree never seen before. The purpose of Roman portraiture is to speech communication the audience and convey specific mess epochs to them. Each Roman portrait is an regal commemorative relief and atomic number 18 representations of each subjects political theory in ruling. The Roman portraits allegori beefy communicate these ideologies through the veristic image of the ruler. The portrayals of their emotions are also pragmatic. The room the leaders image is portrayed, (i.e. by the way they choose to stand their hair and beard), depicts how their leadership leave be perceived. Augustuss statue portrayed him as an individualistic faction leader and tended to be more idealistic. For example, although he did start ruling as a youth, at the age of 18, his face was, continually, throughout his life, shown with youthfulness and v ibrancy. He also had an archetypal form type of a hero and is shown with the omission of his boots, a reference to the ideal heroic statue. Lastly, there is a dolphin riding Cupid at his ankle joint which reminded the viewer that he was of divine descent. However, there was a limit to which he could exalt himself. He could not promote his individual character and will above the Roman public which would call for distrust and resentment. On the contrary, other portraits tend to be more veristic in style, humbling the subject. Their portraits tend to call to attention their service to the state and faithfulness to the constitution of the republic as opposed to their individual greatness or divinity. This was shown through their crude images of wear and tear in their expressions. For example, in the portraiture of the unknown republican shows him balding and toothless, aged and wrinkled. His character reflects that of a grim and haggard state from the agonies and idiom of a Roman c ivil war. Although each imperial relief whitethorn differ, there are organized central motifs which surround them. These themes include pietas in the scenes of sacrifice, clementia in the scenes of pardon, extended to supplicating barbarians, virtus in the scenes of military conquest, concordia in the scenes of address and suggest Nodelman, p19, which are the common criteria upon which a emperor is fit to rule.

Beowulf :: Epic of Beowulf Essay

BeowulfThis taste will show how the epic Anglo-Saxon/Scandinavian poem Beowulf is phonation of the fighteric culture seen all over Europe at that time. opus the poem has been escribed to ab forbidden the year 800, recent research has indicated beyond mistrust that it was first written down between 1087 and 1090, as entertainment for the cost of King Henry II. (Aubrey Beardsley, Beowulf New Beginnings, 2001, p. 74) Of course, the late eleventh centry was merely when it was very put to paper, the language of the poem shows that there atomic number 18 many split that are much older, that probably date to the Celtic Iron climb on of southern Norway. The story of Beowulf simply, is this. Beowulf has fought in many difference of opinions and returned as victor from all but his last, which he lost in a swimming turn back owing to having to fight sea monsters on the way. This is a lot kindred the story of the Trojan War as told by the Greek poet home run in which Achilles conf esses how he had a swimming race against Coriolanus, and lost it scarce because he was delayed, he had to prevent a battle between Neptune and Poseidon. (JM Synge, A Mirror Among Cultures a Comparison of the Greek Hero, 1997, p. 41) So even though he is late is was because he was acting like a hero should. The story of Beowulf then tells of his battle with the monster Grendel. The description of Grendel as having one-third eyes is a lot like the epic Greco-Babylonian story of Dedalus, who dislocate the Gorgon, a creature that like Grendel, sometimes has wings that can buff a small flame into a raging conflagration. A going away is that Beowulf has super-human strength, but Perseus has to rely on his wits. (A Mirror Among Cultures, p. 88) But both of them are completely fearless in their epic battles, and both come out of them victorious, and both have non realised that there is another battle to fight. Beowulf makes many heroic speeches. He keeps coming back to the idea that i t is the inviolable of the nation (the Geats) that he is fighting for and not himself, even though he knows that he will get glory if he wins. This is typical of first European epic writing. And the hero almost always dies in these epics. Beowulf is not an exception to this rule.

The United Kingdom & Ireland: A Comparison of Healthcare Systems Essay

(92%) The United solid ground and Ireland, a set of European countries connected by a common border, share at least unmatched another(prenominal) trait, and that is, they both have universal healthcare systems. The majority would expect the twain countries health system to operate in a similar manner, referable to their close proximity and the fact that they are both universal, but in fact the opposite is true. The Irish healthcare system and structure is very different from the United Kingdoms National Health value (Gold, 2011).A composition of four constituent countries, England, Scotland, Wales, and Northern Ireland, the United Kingdom (UK) is a sovereign country that is commonly referred to as Great Britain (or Britain) (Johnson & Stoskopf, 2010, p. 85). regain at the northwest corner of Europe, the United Kingdom has experienced one of the most prosperous periods of sustained growth in all of Europe, exhibiting a relatively steady rise in maturity and enterprise ontoge ny for over 150 years (Johnson & Stoskopf, 2010, p. 87). This is a reversal of a abridge seen in the first half of the 20th century where according to the CIA institution Fact Book, the United Kingdoms role as a creative activity power was seriously depleted between two world wars, followed by the Irish withdrawal from the union. The second half of the century watched the backward dismantling of the British Empire and the United Kingdom rebuilding itself into a modern and prosperous European nation (Johnson & Stoskopf, 2010, p. 85).A country stepped in tradition and institutionalism, Britain is one of the only countries that has no common set of politics documents, i.e. Declaration of Independence, Bill of Rights, Constitution. Instead governmental roots can be traced back to the Magna Carta of 1215 whic... ...he clinical strong suit of pharmaceuticals and the process for calculating cost effectiveness should not prove to be too difficult. The problem lies in the fact that th e Food and Drug Administration does not have the power to preserve a drug from making it to market if it is found to be idle in relation to cost. Additional barriers stem from opposition from consumers who say the procure decision should be the consumers choice. In the United Kingdom, the National Institute for clinical Excellence (NICE) uses a $50,000 per quality-adjusted life year (QALY) threshold for access to a lower place its National Health System (NHS). If a drug does not stomach this threshold then it is denied. The value of $50,000 is substantially lower than recent estimates in the United States that put the value of a life year at close to $175,000 (Vernon, Goldberg, Dash, Muralimohan, 2007).